Privacy Policy

Effective Date: September 2023

This Privacy Policy ("Policy") explains how Lulush The Label ("we," "our," or "us") collects, uses, discloses, and protects the personal information of users ("you" or "your") who visit our website or use our services ("Service"). We are committed to protecting your privacy and complying with applicable privacy laws and regulations.

  1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and other contact details when you register an account, place an order, subscribe to our newsletter, or contact us for support.

1.2 Automatically Collected Information: We may automatically collect certain information about your device and usage of our Service, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.

  1. Use of Information

2.1 Provide and Improve Service: We use the collected information to provide and improve our Service, fulfill your requests, process orders, communicate with you, and personalize your experience.

2.2 Marketing and Communication: With your consent, we may send you promotional materials, newsletters, or updates about our products and services. You can opt out of receiving these communications at any time.

2.3 Analytics and Cookies: We may use cookies, web beacons, and similar technologies to collect information about your interactions with our Service, analyze trends, and enhance your experience. You can manage your cookie preferences through your browser settings.

  1. Sharing of Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing the Service. These providers are bound by confidentiality obligations and are only permitted to use your information for the purposes specified by us.

3.2 Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you and provide choices regarding your information in such cases.

  1. Data Security

4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

  1. Your Rights and Choices

5.1 Access and Updates: You may access and update your personal information by logging into your account or contacting us directly. Please ensure that your information is accurate and up to date.

5.2 Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly. Please note that even if you opt out, we may still send you non-promotional messages related to your use of the Service.

5.3 Do Not Track: Our Service does not respond to "Do Not Track" signals. However, you can usually adjust your browser settings to refuse cookies or indicate when a cookie is being sent.

  1. Children's Privacy

We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will take appropriate measures to remove the information.

  1. Updates to this Policy

We may update this Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material updates by posting the revised Policy on our website or through other communication channels. We encourage you to review this Policy periodically.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us using the information below:

Lulush The Label, Canada